Senior Service Management Analyst

| What we are looking for The Senior Service Management Analyst reports to the Manager, ITSM Practices, and holds a pivotal position within the ITSM Practices team. This role is responsible for the implementation and practical application of essential ITIL functions to ensure compliance with, and surpass, governing standards, including ISO 27001, NIST, PPO, and FMI. Furthermore, the Senior Service Management Analyst will contribute to the governance, implementation, and release of all new ITIL …