Working as a Service Delivery Manager (BPO) you will be responsible for leading a portfolio of contact centre programs with a focus on client success, operational excellence, and leading high-performing teams. You will work closely with the General Manager and other Senior Operations Leaders to lead through transformation and expansion. This role is a result of strong business growth, and will support teams with collections, hardship or complaints focus areas. What you’ll be driving in the next…
Listing aggregated from adzuna. You'll complete your application on the employer's site.